Managed IT Support Services
( A Unit of Rapidsoft Systems inc.)
IT Services For Growing Businesses
Your Reliable IT Partner!
Call Now: +1-609-439-4775

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Custom IT Support Plans for Growing and Large Businesses

We provide outsourced IT support solution that is comprehensive, simple to understand, predictably affordable — and scales with the growth of your business.

It doesn't matter whether you are a 10 person start-up or a 1000+ person big company. If you are a small (1-50) or medium size (51-250) persons company, our standard TotalCare360 plans may just suit you perfectly. However, if you are a mid size or a rapidly growing company, you may have specialized requirements. We can create specially suited custom plans for you.

What You Can Expect Form Us

As your company grows, your technical needs and challenges grow with you. You understand that for your business to be successful and remain competitive, while you need all the benefits of information technology, you shouldn’t have to create or grow your own IT department.

To be successful, you need a strong IT partner to help you leverage your technology as a strategic asset — while also being able to provide you with full IT infrastructure support, lightening responsiveness, and fast resolution to critical issues. We can exactly do that.

Our Custom Plans

Our IT Team provides you with the peace of mind knowing that you can concentrate on managing your business while your technology assets are managed by our world-class team of certified network, server, security and cloud consultants.

With our ustom Managed IT Services Plan you can get a combination of services listed below:

  • A fixed, predictable monthly fee for services – with no hidden costs!
  • Ongoing strategic IT consulting from ITIL® certified experienced professionals
  • Comprehensive infrastructure support for your users, desktops, servers and devices
  • NEW! Support for Mobile Devices, tablets and Mobile Applications
  • A responsive & dedicated Technical and Account Management Team
  • Integration of your Cloud services and tools such as (Microsoft Office 365, Google Apps)
  • Unlimited 24x7 remote help desk and on-site support with fast issue resolution
  • Around the clock Network Monitoring tools, RMON and Full SNMP based Network Management
  • Managed Data Backup & Protection
  • Options for highly-available and fully customizable Hybrid & Private Cloud solutions
  • Options for robust Disaster Recovery & Business Continuity Services (Data Protection & Server/Application Uptime)
  • Fixed-price Technical Projects (e.g. IT Assessments, Cloud Assessments, MS Exchange® & Active Directory migrations)
  • A responsive & dedicated Technical and Account Management Team
  • Options for Proactive On-site support or On-site Support "as needed"
  • Expert IT strategy & consulting services from our ITIL® Certified Virtual CIO (vCIO) Strategic IT Advisors
  • Short- or long-term IT Staff Augmentation services
  • Advanced Security Planning and Auditing Services
  • Training Services for your operational Staff

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How do I get started?

To learn more about how a TotalCare 360® IT managed services plan can help support and grow your business, please call 1-609-439-4775 and / or fill out our contact form. You can be sure that a member of our managed IT services consulting teams will be happy to assist you.